How can we help?

What changed when entries became moments?

terminology · moments · entries

How do I capture my first moment?

moments · create · home screen

Can I edit, backdate, or delete a moment?

edit · delete · backdate

How do I add media, prompts, or tags to a moment?

photos · voice · mood

How do reminders, streaks, and Focus nudges work?

reminders · streak · focus

What does each tab inside Insights show?

insights · tabs · dashboard

What do the Insights metrics mean?

metrics · consistency · reflection depth

How do I create a Time Capsule?

time capsule · create · memories

What happens when a Time Capsule unlocks?

time capsule · unlock · notifications

How do I explore past memories and photos?

memories · photos · search

How do levels and badges work?

levels · badges · growth

How can I level up faster without gaming the system?

level up · tips · streak

How is my data protected and how do I export it?

privacy · security · export

How do I delete my account or specific data?

delete · account · data control

How do I update my profile, email, or password?

profile · password · email

How do I get help or talk to someone?

support · chat · contact

I am not receiving notifications—what should I do?

notifications · reminders · focus

The app feels slow or my moments are not syncing.

performance · sync · photos